| Professional Development |
| Moderated by Sandy Boles, COE |
| 7:30-7:35 am |
Opening Comments and Introductions
Bruce S. Maller |
| 7:35-8:20 |
Laughing All the Way to the Bank: How to Put the Fun Back into Fundamentals
Sandra Boles, COE |
| 8:20-9:00 |
Lessons Learned
Bruce S. Maller |
| 9:00-9:30 |
Break |
| Human Resources |
| Moderated by Donna M. McCune, CCS-P, COE |
| 9:30-10:00 |
Panel Discussion: Taking Stock...Learning, Growing,
and Leading
Moderator: Keith Wintermute |
| 10:00-10:30 |
Working in Multi-Generation Practices
Donna M. McCune, CCS-P, COE |
| 10:30-11:00 |
Break |
| 11:00-11:45 |
Peer-to-Peer Interaction (Managing Personalities)
Derek A. Preece, MBA |
| 11:45-12:30 pm |
Team Building Exercises
Polly Neely |
| Workshops (more info) |
| 2:00-4:00 |
Workshops |
| |
- Now What Do I Do? How to Handle Difficult
Patient Scenarios
- Modern Spherical and Toric Contact Lens Fitting
- Improving Patient Care and Profitability with the EyeRoute Image Management System
|
